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A-LevelBusiness StudiesOperations ManagementMay/June 2022Paper 2 Q230 Marks

MC is a large public limited company that produces a range of components used by motorcycle manufacturers. MC's mission statement is 'to be the world leader in delivering quality motorcycle components to our customers'. The motorcycle component industry is very competitive and MC's customers expect high quality and a short lead time. MC operates a Just in Time (JIT) inventory control system. MC's good relationships with its suppliers ensure that JIT operates efficiently. The production workers at MC are highly skilled and the business benefits from a low labour turnover. Liquidity management is very important in the motorcycle component industry. The industry average for the acid test ratio is 1. A summary of some key data for MC has been prepared by the Finance Director, as shown in Table 2.1. Table 2.1: Summary financial data as at 30 April 2022 ($ million) | Trade receivables | 26 | |:------------------|:---| | Cash | 19 | | Inventory | 1 | | Trade payables | 30 | | Other current liabilities | 20 | The Operations Director, Jay, is proposing new capital expenditure of $4 million. Jay thinks that automation of the production process will have significant financial benefits for MC. He wishes to gain approval from the Board of Directors to implement a process innovation project. Jay believes that, with good communication and the involvement of employees, he can effectively manage the project.

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About This A-Level Business Studies Question

This structured question appeared in the Cambridge A-Level Business Studies (9609) May/June 2022 examination, Paper 2 Variant 1. It tests the topic of Operations Management and is worth 30 marks.

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