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A-LevelBusiness StudiesMarketing9609/23 · May/June 2021 · Q130 Marks

Bilal's Homes (BH) Bilal is a sole trader, who buys and sells apartments for a profit. Bilal left university two years ago and moved back to his parent's home in city W. He lacks social skills but he has always been good at self-management, so he wanted to start his own business. Bilal bought his first apartment using money that he borrowed from his parents. He spent some time and money improving and upgrading the apartment and was able to sell it for a profit. Bilal paid his parents back and then had enough capital to purchase his second apartment. Since then, Bilal has bought three more apartments. Table 1.1 shows some financial details about the last three apartments that Bilal bought and sold. Table 1.1: Financial details about the last three apartments that Bilal bought and sold Apartment Purchase price Cost of improvements Selling price () and upgrades () ($) A 58000 8000 80000 B 120000 10000 150000 C 65000 15000 70000 Bilal has done some market research and has found out that customer demand for buying apartments in city W is increasing. He knows that he needs to purchase as many apartments as he can before the prices increase. However, he is limited by the capital he has in the business. Bilal has been approached by Sophie, another entrepreneur, who also buys and sells apartments. Sophie would like to enter into a business partnership with Bilal. She has provided Bilal with some details from the last year about her business. Bilal can use this data to help him decide if he would like to enter into the partnership (see Table 1.2). Table 1.2: Details about Sophie and her business in 2020 Number of apartments bought and sold 6 Number of apartments that made a profit 4 Number of apartments that made a loss 2 Profit margin 11% Capital available at end of year $150000 Sophie's main competencies Social skills and social awareness

  1. (a)(i)Define the term 'market research' (line 15).[2]
  2. (a)(ii)Explain the term 'social awareness' (line 29).[3]
  3. (b)(i)Refer to Table 1.1. Calculate the profit margin Bilal made on the last three apartments that he bought and sold.[4]
  4. (b)(ii)Explain one way in which Bilal may add value to the apartments he buys.[2]
  5. (c)Analyse two factors which could influence the demand for buying apartments in city W.[8]
  6. (d)Recommend whether Bilal should enter into a business partnership with Sophie. Justify your recommendation.[11]

Mark scheme

Marking points from the official mark scheme (May/June 2021). The mark or mark type is shown in brackets.

  1. [2] A correct definition
  2. [1] A partial, vague or unfocused definition
  3. [0] No creditable content
  4. Gaining information about the potential customers for a product/service
  5. A correct definition should include the following elements:
  6. • Gaining information / finding out about
  7. • about the potential customers for a product/service.
  8. ARA
  9. Knowledge: C [1] Example or some other way of showing good understanding, e.g. one of Goleman's competencies
  10. Knowledge: B [1] Understanding of the issues/problems/have empathy with
  11. Knowledge: A [1] Understanding that it is do with society/community/organisations/people
  12. Social awareness – an understanding of the problems that different members of society / the community / an organisation face; having empathy/understanding of the issues in a business e.g. is able to negotiate successfully.
  13. ARA
  14. [4] Correct answer(s) with or without correct working or units
  15. [3] Correct calculation of total revenue AND total profit(s)
  16. [2] Correct calculation of total revenue OR total profit(s)
  17. [1] Formula (can be implied from the correct use of figures)
  18. [0] No creditable content
  19. Award full marks for a correct answer, with or without working or %
  20. Content Formula: Total profit / Total revenue × 100 (1)
  21. Apartment A – $14 000 profit
  22. Apartment B – $20 000 profit
  23. Apartment C – $10 000 loss
  24. Total = $24 000 total profit
  25. Total revenue = $80 000 + $150 000 + $70 000 = $300 000 (1)
  26. $24 000 / $300 000 × 100 = 8% (4)
  27. OFR
  28. [2] Explanation of a way in which Bilal may add-value to the houses that he sells
  29. [1] Identification of a way of adding value
  30. [0] No creditable content
  31. Knowledge may include:
  32. • Difference between the price of a product and cost of inputs
  33. • Increase in value of a product/service created by a business
  34. • Created by the production process
  35. Application may include:
  36. • Renovation – Bilal might decorate, alter the layout, renew the bathroom/kitchen (allow any reasonable renovation of an apartment).
  37. • Brand name – Bilal has been doing this for two years and house buyers may see his houses as being of a high-quality
  38. • Buying at a low price
  39. • Increasing the quality of the house
  40. ARA
  41. [Level 2b, 4 marks] Shows understanding of two factors which could influence demand in context
  42. [Level 2b, 4 marks] Good analysis of two factors which could influence demand in context
  43. [Level 2a, 3 marks] Shows understanding of one factor which could influence demand in context
  44. [Level 2a, 3 marks] Good analysis of one factor which could influence demand in context
  45. [Level 1b, 2 marks] Shows knowledge of two factors which could influence demand
  46. [Level 1b, 2 marks] Limited analysis of two factors which could influence demand
  47. [Level 1a, 1 mark] Shows knowledge of one factor which could influence demand
  48. [Level 1a, 1 mark] Limited analysis of one factor which could influence demand
  49. [0] No creditable content
  50. Factors influencing demand could include:
  51. • Price expectations/substitutes/complements – the price of the apartment will influence demand because it will affect the disposable income for potential customers.
  52. • Mortgage rates – people often purchase apartments with a mortgage, so the rate at which the mortgage is repaid will affect their ability to purchase
  53. • Tastes and preferences – the area in which the apartment is located may affect the willingness of customers to purchase
  54. • Competition - the other apartments in the area for sale/rent will affect people's willingness to purchase
  55. • Income levels
  56. • Fashion – how trendy an area is
  57. Context could come from relating to:
  58. • Property market
  59. • City e.g. to find jobs, avoid commuting
  60. • Value added from renovations
  61. • Renting versus buying
  62. ARA
  63. [Level 7 marks] Justified recommendation based on arguments in context
  64. [Level 6 marks] Developed recommendation based on arguments in context
  65. [Level 5 marks] An evaluative statement/recommendation based on arguments in context
  66. [Level 3-4 marks] Shows understanding of a partnership in context
  67. [Level 3-4 marks] Arguments based on Bilal entering into a partnership with Bilal.
  68. [Level 1-2 marks] Shows knowledge of a partnership
  69. [Level 1-2 marks] Limited analysis of becoming a partnership
  70. [0] No creditable content
  71. Knowledge may include:
  72. • Two or more owners of a business
  73. • Unlimited liability
  74. • Possibility of conflicts
  75. • Share decisions/skills/profits/losses
  76. Application may include:
  77. • Bilal will have to share his profit with Sophie – however Sophie's profit margin (11%) is higher than Bilal's at 8%.
  78. • Sophie has managed to buy and sell more houses than Bilal in the past year.
  79. • Sophie has a lower success rate (four out of six made profit) compared with Bilal (four out of five made profit, in total).
  80. • Sophie has working capital of $150 000 which may allow Bilal to take advantage of the housing boom.
  81. • Sophie has the social skills that Bilal lacks – may help to find buyers / be able to sell at higher prices / negotiate better rates with contractors – so add more value
  82. • Bilal does not like working with other people – will this put him outside of his comfort zone.
  83. Arguments may include:
  84. • Have to share profits
  85. • Less control for Bilal
  86. • May disagree over direction of the business
  87. However:
  88. • Spreads the risks
  89. • Sophie's skills complement Bilal's
  90. • She can contribute capital
  91. Recommendation based on arguments
  92. ARA

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About this question

Topic
Marketing, A-Level Business Studies (syllabus 9609). Structured question, 30 marks.
Source
A-Level Business Studies, May/June 2021 Paper 2 Variant 3, question 1.

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