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A-LevelBusiness StudiesOperations management9609/32 · May/June 2020 · Q420 Marks

Refer to Table 3 and Appendix 1:

  1. (a)(i)Complete nodes 3 and 4 on the network analysis below (reproduced from the Insert).[4]
  2. (a)(ii)Identify the critical path. Write your answer below.[1]
  3. (a)(iii)Calculate the minimum time to complete the project to open Alderly Gardens. Write your answer below.[1]
  4. (a)(iv)Calculate the total float of Activity J.[2]
  5. (b)Evaluate the usefulness of network analysis to HBG when making operational decisions.[12]

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Mark scheme

Marking points from the official mark scheme (May/June 2020). The mark or mark type is shown in brackets.

  1. [4] (a)(i) Node 3: EST = 5 (1 mark) LFT = 5 (1 mark) Node 4: EST = 6 (1 mark) LFT = 18 (1 mark)
  2. [1] (a)(ii) ACDEG (1 mark)
  3. [1] (a)(iii) 20 weeks (1 mark)
  4. [2] (a)(iv) Total float = LFT – duration – EST (1 mark) Or LST – EST (1 mark) 17-2-9=6 weeks (2 marks)
  5. [Knowledge] (b) Definition of network analysis: this is part of project management to ensure that resources are used efficiently. Also known as critical path analysis it identifies all tasks in a project, puts them in the correct sequence and allows for the identification of the critical path - fastest route to completion.
  6. [Analysis] (b) Planning of when resources are needed and their use can save time and money
  7. [Analysis] (b) Sets target to work towards
  8. [Analysis] (b) Construction of network diagram forces managers to plan project carefully
  9. [Analysis] (b) Identifies critical activities for management to focus on
  10. [Analysis] (b) Fixtures and fittings can be ordered to arrive just in time for their installation in week 18 so cash outflows can be delayed.
  11. [Analysis] (b) Targets set will help motivate staff and increase efficiency
  12. [Application] (b) Reference to activities in Table 3
  13. [Application] (b) Reference to total float / free float of individual activities
  14. [Application] (b) Reference to three spare weeks to complete project before the 23 week deadline
  15. [Evaluation] (b) Will need to be supported by other techniques such as Gantt charts to manage resources effectively
  16. [Evaluation] (b) Network presented is relatively simplistic – more detail needed
  17. [Evaluation] (b) Doesn't guarantee that project will be completed on time
  18. [Evaluation] (b) HBG has experience of planning building work so should be relatively accurate

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About this question

Topic
Operations management, A-Level Business Studies (syllabus 9609). Structured question, 20 marks.
Source
A-Level Business Studies, May/June 2020 Paper 3 Variant 2, question 4.

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