Define the term 'productivity'.

Mark scheme

Marking points from the official mark scheme (May/June 2018). The mark or mark type is shown in brackets.

1. [1] The effectiveness/efficiency of productive effort
2. [1] the amount of output produced against the inputs used to produce
3. [1] a measure of efficiency
4. [1] the contribution of a worker in a certain time.
5. [2] Productivity = Output / Time Period OR Productivity = Output / No. of employees
6. [Point] Improve the training of employees to raise skill levels.
7. [Point] Improve employee motivation – intrinsic and extrinsic rewards.
8. [Point] Invest in more advanced technology.
9. [Point] More efficient management of employees.
10. [Point] Set clear goals and measure performance.
11. [Point] Recruit better employees.
12. [Point] Give better feedback.
13. [Point] Improve quality assurance/control.
14. [Point] Reduce waste.
15. [Point] Introduce Kaizen/cell production.
16. [Point] Improved communication.