Figure 1 shows the organisational structure of a small bakery. [Figure 1 shows a simple hierarchical structure with 'Owner/Manager' at the top, 'Head Baker' and 'Sales Manager' at the next level, and 'Bakers' and 'Sales Assistants' below them.] (b) Explain one advantage of this hierarchical structure for the bakery.
- (b)Explain one advantage of this hierarchical structure for the bakery.[3]
This question uses a diagram from the original paper, which isn't shown here. Open the full paper from the past papers archive to see it.
Mark scheme
Marking points from the official mark scheme. The mark or mark type is shown in brackets.
- Award 1 mark for identification of an advantage, 1 mark for explanation and 1 mark for application to the bakery.
- M1 Clear chain of command / defined roles / opportunities for promotion (1)
- A1 Employees know who to report to / what their responsibilities are (1)
- A1 which helps to ensure the bakers and sales assistants understand their tasks and report to the correct manager, improving efficiency in the bakery (1).
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