Performance Vehicles (PV) Jack (a mechanic) and Jimmy (a car salesperson) set up PV as a private limited company in 2010. PV was initially financed through savings and a personal bank loan. The capital raised was used to finance a car sales showroom, a workshop and tools. PV bought previously owned cars at low cost, repaired any faults and sold them in its showroom. Timeline of PV 2010-2011 Competition in PV's market is high. Business objective of sales maximisation with a focus on low prices. Low-cost local advertising is used to establish the business. Cash flow is variable and profit margins low. 2012 Jimmy identifies a niche market to restore and sell rare old cars. A strong brand identity develops and profit margins increase. 2013 Specialist magazines are used to exploit growing brand awareness. Business objective changes to profit maximisation. 2014 PV features in a television programme about the restoration of rare old cars. Sales increase by 50%. Recruitment of experienced mechanics. 2015 PV accepts a two-year contract to appear in the car restoration television programme (see Appendix 1). Pricing method changes to skimming. 2016 Sales continue to grow rapidly as the PV brand becomes better known. PV purchases a large industrial unit and invests in specialist technology (see Appendix 2). 2017 Television contract ends. Sales decline for the first time. 2018-2021 PV sponsors FAST, a Formula 2 car-racing team (see Appendix 3). Sales do not grow. 2022 PV finds it increasingly difficult to recruit experienced mechanics. Influences on PV's future business strategy A business analyst was commissioned to produce a report into influences on new business strategies for PV (see Appendix 4). The report suggests that electric vehicles are a growing market. Jack does not want to retrain to work on electric vehicles. He decides to retire and sells his share of the business to Jimmy. Jimmy wants his business to become the market leader in modifying rare old cars to run on electric power. Jimmy has found a venture capitalist with extensive experience of new power technologies. She is very keen to invest in sustainable and ethical products. Appendix 1: Data about the two-year contract to appear in the car restoration television programme (2015) • Niche audience of people who like car restoration. • Estimated viewing figures of 2 million worldwide. • PV will not receive a fee from the television company, but PV's logo and product placement will appear in every programme. • PV is allowed to sell branded merchandise, made popular by the programme, on its website. Appendix 2: PV purchases land and invests in technology in 2016 • New industrial unit financed by mortgage. • Gearing ratio increases to 75%. • New specialist technology financed by retained profit. • Quality improvements marketed as a unique selling point (USP). • PV reduces its marketing budget. Appendix 3: Key Formula 2 sponsorship data 2018-2021 | | 2018-19 | 2019-20 | 2020-21 | |---|---|---|---| | Annual sponsorship costs ($m) | 2 | 3 | 4 | | League finishing position | 3 | 2 | 7 | | TV viewing figures per race (m) | 15 | 16 | 20 | | Target demographic | Male 45-60 | Male 45-60 | Male 45-60 | Appendix 4: Extract from report into influences on new business strategies • Growing consumer interest in sustainable production methods. • Disposable incomes are rising fastest in the 18–30 age range. • Global agreement to reduce carbon emissions. • Advances in battery technology will reduce future cost of electric vehicles. • Large car manufacturers are investing heavily in research and development. • Criticism of governments for low investment in electric vehicle charging infrastructure. • Rising congestion charges / banning of petrol vehicles in some major cities.
- Evaluate PV's marketing strategy between 2012 and 2021.[20]
Mark scheme
Marking points from the official mark scheme (Oct/Nov 2023). The mark or mark type is shown in brackets.
- Strategy - A plan of action to achieve a long term aim.
- Marketing - the act of promoting and selling products and services.
- The contents of a marketing plan: objectives, resources, research, marketing mix (price, product, place, promotion).
- Strong brand identity begins in 2012 with rare old cars.
- Promotion in specialist magazines is used which changes objective to profit maximisation.
- Pricing method later changes to skimming.
- Use of TV restoration programme to raise brand awareness in 2015–16 leading to increased brand awareness worldwide.
- Use of website and social media to gain customers, brand awareness and sales.
- Sponsorship of Formula 2 team to raise brand awareness 2018-2021.
- A strategy to sell rare old cars in the niche market led to increased brand awareness. [A2] This brand awareness must have been high to attract the interest of a TV company which further developed the brand image. However, this will require specialist marketing to reach the niche. [A3]
- The marketing focus changes again to increasing brand awareness with the TV programme. This shows that PV is responsive to marketing opportunities and objectives can be fluid. [A2] But relies on product placement rather than direct advertising which may take longer to improve sales. [A3]
- The sponsorship of FAST continues to focus on brand awareness through an international platform. [A2] However, the sponsorship may not fit with the branding strategy as although costs are increasing by $2m per year, the sponsored team is not providing the success necessary to increase or strengthen the brand image which leads to the marketing being abandoned. [A3]
- Overall judgement required on the balance between strengths and weaknesses of PV's approach to its marketing strategy. [N1]
- The lack of a formal marketing plan suggests that PV is opportunist, and the approach is based on opportunity rather than a considered marketing strategy. Sales had stalled in 2017 and seemed to struggle to increase indicating the strategy had not worked.
- The TV programme was an effective and low-cost advertising method as the programme paid for filming, editing and managing the tv schedule which met the marketing strategy and objectives at the time. This also led to alternative revenue streams which suggests that the strategy to allow filming was successful.
- The sponsorship deal, while it could have been lucrative, was reliant on the FAST team who did not perform by 2020-21 – possibly impacting sales while the costs grew to $4m.
- Accept all valid responses.
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