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A-LevelBusiness StudiesOperations management9609/22 · Oct/Nov 2019 · Q230 Marks

CP is a public limited company which sells candy (sweets) to its national market and international markets. CP has benefitted from internal growth over the past eight years and has a good working capital position. The total market sizes are shown in Table 2.1. [Table 2.1: Market data for candy] | | 2017 | 2018 | |---|---|---| | National market | $550m | $550m | | International market | $60bn | $61.5bn | CP is a capital intensive business but it does employ 40 workers to operate and maintain the machines. These employees have part-time contracts. The candy is made using flow production. Each variety of candy is made on a separate production line. Some of the machinery is over 25 years old. CP has 20 separate production lines in its factory and there are diseconomies of scale. The Operations Director of CP has proposed that the company changes from having many production lines to a single production line using process innovation. The business has carried out research into new machinery that would allow for mass customisation and an increase in the number of products produced each month. This would mean CP could have just one production line which would make every type of candy which CP sells. CP could also increase its product portfolio. The new machinery would cost $75m and its installation would require CP to stop production for six months. Most of the current workforce would face redundancy. The Finance Director has concerns about how CP could finance this new machinery. CP does not have any retained earnings which it could use and the business has already been told that a bank loan is not possible.

  1. (a)(i)Define the term 'internal growth' (line 2).[2]
  2. (a)(ii)Explain the term 'capital intensive' (line 9).[3]
  3. (b)(i)Refer to Table 2.1. Calculate the percentage market growth in the international market for candy.[2]
  4. (b)(ii)Explain two ways in which CP's marketing may differ between its national market and international markets.[4]
  5. (c)Analyse one internal source of finance and one external source of finance which CP could use for the new machinery.[8]
  6. (d)Evaluate the likely benefits for CP of the proposed process innovation.[11]

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Mark scheme

Marking points from the official mark scheme (Oct/Nov 2019). The mark or mark type is shown in brackets.

  1. [2] A correct definition
  2. [1] A partial, vague or unfocused definition
  3. [0] No creditable content
  4. [1] Award one mark for each point of explanation:
  5. [3] All three elements – allow any point which shows further/good understanding for the C mark
  6. [2] A and B – no further/good understanding
  7. [1] Use of the word 'capital' is a tautology – however B can still be awarded
  8. [1] A only - C cannot be awarded without B
  9. [0] Tautology
  10. [2] Correct answer with or without correct working (no % sign required)
  11. [1] Formula or correct calculation of change in market size (i.e. 1.5 bn)
  12. [0] No creditable content
  13. [4] Explanation of two ways in which CP's marketing may differ between national and international markets
  14. [3] Explanation of one way in which CP's marketing may differ between national and international markets
  15. [2] Identification of two differences between marketing for national and international markets
  16. [1] Identification of one difference between marketing for national and international markets
  17. [0] No creditable content
  18. [4] Good analysis of one internal and one external source of finance in context
  19. [3] Good analysis of one internal or one external source of finance in context
  20. [2] Limited analysis of one internal and one external source of finance
  21. [1] Limited analysis of one internal or one external source of finance
  22. [4] Shows understanding of one internal and one external source of finance
  23. [3] Shows understanding of one internal or one external source of finance in context
  24. [2] Shows knowledge of one internal and one external source of finance
  25. [1] Shows knowledge of one internal or one external source of finance
  26. [0] No creditable content
  27. [7] Justified evaluation based on argument in context
  28. [6] Developed evaluation based on argument in context
  29. [5] An evaluative statement/recommendation based on argument in context
  30. [4] Argument based on the use of two benefits to CP of the proposed process innovation
  31. [3] Argument based on one benefit to CP of the proposed process innovation
  32. [2] Limited analysis of two benefits of process innovation
  33. [1] Limited analysis of one benefit of process innovation
  34. [4] Shows understanding of two aspects process innovation in context
  35. [3] Shows knowledge of one aspect of process innovation in context
  36. [2] Shows knowledge of two aspects of process innovation
  37. [1] Shows knowledge of one aspect of process innovation

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About this question

Topic
Operations management, A-Level Business Studies (syllabus 9609). Structured question, 30 marks.
Source
A-Level Business Studies, Oct/Nov 2019 Paper 2 Variant 2, question 2.

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